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Retention reports and market data

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Cover of AI is helping drive game monetization, player retention and UA for Games. John Kavanagh, Scuti.
22 min
PocketGamer.biz22 min

AI is helping drive game monetization, player retention and UA for Games. John Kavanagh, Scuti.

Scuti provides a rewarded g-commerce platform designed to enhance game monetization, player retention, and user acquisition by integrating a non-intrusive, Amazon-like shopping experience directly into game lobbies.

  • Scuti provides a g-commerce platform that integrates an Amazon-like shopping experience into game lobbies, allowing players to purchase physical goods and branded in-game packs without interrupting gameplay.
  • The platform currently supports over 120 games and is projected to reach 150 million players by the end of the year.
  • AI-driven analysis of player spending habits and demographics enables personalized product recommendations, helping developers monetize non-spending players and increase overall user lifetime value.
PocketGamer.bizApr 2024
Cover of Township Deconstructed: The Secrets to Its Multi-Billion Strategy
62 min
Deconstructor of Fun62 min

Township Deconstructed: The Secrets to Its Multi-Billion Strategy

Township has established itself as a dominant force in the mobile farming simulation genre by evolving from a simple 2011 simulator into a complex, multi-layered ecosystem.

  • Township commands nearly 40% of the mobile farming simulation market revenue share by prioritizing continuous product iteration over the development of sequels.
  • More than 50% of the game's total lifetime revenue has been generated within the last four years, demonstrating the effectiveness of long-term product refinement.
  • The game functions as a casualized 4X ecosystem by integrating diverse mechanics, such as match-three, grid-merging, and expedition-style events, to maximize player lifetime value.
Deconstructor of FunApr 2024
Cover of Innogames’ Deniz Kekeç On Building Long-Lasting Relationships With Narrative Marketing
34 min
PocketGamer.biz34 min

Innogames’ Deniz Kekeç On Building Long-Lasting Relationships With Narrative Marketing

Narrative marketing serves as a strategic framework for enhancing user acquisition and long-term retention in casual simulation games.

  • Narrative marketing enhances user acquisition and retention in casual simulation games by shifting focus from mechanical features to character-driven storytelling.
  • Studios should use rigorous A/B testing via isolated Meta ad accounts to validate narrative personas, measuring success through install-per-mille and overall profitability.
  • While narrative-focused campaigns may incur higher initial costs per install, they are justified by increased player lifetime value and long-term retention.
PocketGamer.bizMar 2024
Cover of Liveops Lessons from Temple Run & Bejeweled Blitz ft. Eve Chang
27 min
GameMakers27 min

Liveops Lessons from Temple Run & Bejeweled Blitz ft. Eve Chang

The mobile gaming industry requires a strategic shift from aggressive monetization toward player-centric design to ensure long-term success.

  • Prioritize player experience over purely data-driven decisions, as demonstrated by a 7% lift in retention for Temple Run after implementing visual cues that reduced player anxiety, despite initial internal skepticism.
  • Successful LiveOps requires balancing quantitative data with qualitative player feedback, such as utilizing a dedicated 'Super Fan Club' of 80–100 NDA-bound players to validate features before a full rollout.
  • Monetization should be naturally integrated into game design rather than forced; players are more likely to spend repeatedly when they feel they are receiving value rather than being 'squeezed' for revenue.
GameMakersMar 2024
Cover of Innogames’ Strategy To Extending The Lifespan Of Legacy Games
44 min
PocketGamer.biz44 min

Innogames’ Strategy To Extending The Lifespan Of Legacy Games

InnoGames sustains the long-term viability of legacy titles like Tribal Wars and Forge of Empires by shifting from traditional channel-based marketing toward a model of deep, game-specific alignment.

  • InnoGames structures its User Acquisition (UA) teams by specific game titles rather than by marketing channels, ensuring closer alignment between product development and marketing strategy.
  • The studio utilizes a predictive modeling system that forecasts revenue and user metrics with approximately 95% accuracy for a three-month horizon, allowing for agile adjustments to game features and marketing spend.
  • Rather than attempting to combat power creep, InnoGames embraces it as a core design strategy to create a 'content race' that provides more opportunities for live-ops events and player rewards.
PocketGamer.bizMar 2024
Cover of Keynote: Evolving Culture for Player Centric Games - Frank Keienburg, Supercell
20 min
PocketGamer.biz20 min

Keynote: Evolving Culture for Player Centric Games - Frank Keienburg, Supercell

Supercell’s evolution from a rigid, small-team structure to a more scalable, player-centric model highlights the necessity of adapting organizational culture to meet modern live-service demands.

  • Supercell transitioned away from its long-standing 'small, independent team' model (typically 10–20 people) to accommodate the high content demands of live-service titles like Brawl Stars.
  • The Brawl Stars team expanded from approximately 20 people to 45, with plans to add 10–15 more, to address burnout and the unsustainable pressure of maintaining complex, content-heavy updates.
  • Supercell’s historical success was built on four major titles that each generated over $1 billion in lifetime revenue, with Clash titles exceeding $10 billion and Hay Day surpassing $2 billion.
PocketGamer.bizFeb 2024
Cover of Panel: LiveOps and Support Strategies to Shape the Future of Your Games.
34 min
PocketGamer.biz34 min

Panel: LiveOps and Support Strategies to Shape the Future of Your Games.

Successful LiveOps strategies depend on the seamless integration of game development, monetization, and player support into a unified operational framework.

  • Integrate game development, monetization, and player support into a single operational framework to transform support from a cost center into a driver of product innovation.
  • Utilize support channels as a primary source of product intelligence by synthesizing business metrics, player surveys, and community sentiment to inform content updates and live events.
  • Deploy AI-driven tools for automated ticketing, sentiment analysis, and machine translation to scale operations, reduce response times, and improve player satisfaction scores.
PocketGamer.bizFeb 2024
Cover of Retaining players and providing support faster | Samantha Pang from Helpshift
12 min
PocketGamer.biz12 min

Retaining players and providing support faster | Samantha Pang from Helpshift

The gaming industry is currently navigating a period of contraction characterized by reduced venture capital investment and a shift toward consolidation.

  • The gaming industry is shifting from rapid expansion to a focus on player retention and high-quality experiences due to reduced venture capital and market consolidation.
  • Helpshift, a Keywords Studios company, minimizes player churn by providing in-app support that prevents users from leaving the game environment to seek assistance.
  • AI and machine learning are replacing traditional human-led support models by automating issue categorization and providing targeted, self-service resolutions.
PocketGamer.bizFeb 2024
Cover of Product Deep Dive: Whiteout Survival's $400M Loot (Century Games)
56 min
Deconstructor of Fun56 min

Product Deep Dive: Whiteout Survival's $400M Loot (Century Games)

Whiteout Survival has emerged as a dominant force in the global mobile strategy market, generating approximately $235 million in in-app purchase revenue over a recent six-month period.

  • Whiteout Survival generated approximately $235 million in in-app purchase revenue over a recent six-month period, establishing it as a dominant force in the global mobile strategy market.
  • The game achieves broad market appeal by blending 4X strategy mechanics with RPG elements and idle resource management, lowering entry barriers through intuitive UI and visual signposting.
  • Monetization is driven by a multi-layered economy that anchors value at a $5 price point while utilizing gacha hero collection, VIP systems, subscriptions, and time-skip mechanics.
Deconstructor of FunFeb 2024
Cover of Out of the Box Live Events Insights - Wilhelm Voutilainen, GameRefinery.
21 min
PocketGamer.biz21 min

Out of the Box Live Events Insights - Wilhelm Voutilainen, GameRefinery.

Live operations have evolved from simple content updates into the primary driver of player engagement and monetization in the free-to-play mobile gaming market.

  • Live operations have shifted from simple content updates to the primary driver of engagement and monetization in free-to-play mobile games, making a robust event framework essential from launch.
  • Top-performing titles like Royal Match and Monopoly Go demonstrate that success relies on integrating diverse event types, including task-based competitions, seasonal passes, and limited-time modes.
  • Modern event design prioritizes mini-games that extend beyond the core loop—such as merge mechanics, exploration, and digging challenges—to create additional monetization opportunities through energy or currency consumption.
PocketGamer.bizFeb 2024
Cover of Mistplay’s Gabriel Lewis On Leveraging Loyalty To Keep Paying Players Coming Back
19 min
PocketGamer.biz19 min

Mistplay’s Gabriel Lewis On Leveraging Loyalty To Keep Paying Players Coming Back

The mobile gaming industry is undergoing a significant shift in user acquisition and retention strategies, moving away from short-term tactics toward long-term loyalty and lifetime value (LTV) models.

  • Mobile gaming strategy is shifting from short-term user acquisition tactics to long-term loyalty models focused on maximizing player lifetime value (LTV) and year-long retention.
  • Rewarded play has evolved from a stigmatized, short-term incentive into a core, integrated component of game design that requires active player progression.
  • Modern loyalty platforms utilize data-driven insights and predictive modeling to move beyond simple cashback, offering personalized perks tailored to individual gaming lifestyles.
PocketGamer.bizFeb 2024
Cover of The Ultimate Game Hype Tracking Guide
Report20 pages

The Ultimate Game Hype Tracking Guide

This guide provides a framework for tracking game performance through the purchase funnel, emphasizing the importance of monitoring consumer sentiment from the pre-launch phase through the post-release lifecycle.

  • Success in the PC and console market requires tracking the purchase funnel through three core metrics: unaided awareness, aided awareness, and purchase intent conversion rates.
  • The Game Health Tracker methodology relies on monthly surveys of over 3,000 PC and console players in the United States to benchmark performance against competitors.
  • Conversion rate, defined as the percentage of aided-aware players who express purchase intent, serves as the primary indicator for measuring marketing effectiveness.
NewzooFeb 2024

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