Newzoo DLC Content Report 2023

This analysis examines the impact of downloadable content (DLC) on player engagement and revenue across the PC and console markets. Covering the period from April 2020 to April 2023, the study evaluates over 1,600 DLC releases across 37 major global markets. The findings demonstrate that DLC serves as a critical tool for extending game longevity and driving monetization, particularly within the live-service model. In 2022, DLC sales accounted for 13% of total PC revenue and 7% of console revenue in the United States, highlighting a stronger reliance on add-on content among PC audiences.

The research indicates that DLC launches provide a significant boost to player activity, with an average increase of 11% in Monthly Active Users (MAU) during the launch month. Medium-sized games, defined as those with 250,000 to 2 million MAU, saw the most substantial benefit, averaging a 22% growth rate. From a genre perspective, strategy games experienced the highest engagement spikes at 30.5%, followed by role-playing games at 21.1%. However, the data also reveals a trend of declining engagement in the months following a release, suggesting that players often churn or move to other titles once they have consumed the new content.

Case studies of The Sims 4 and Dead Cells illustrate diverse strategic approaches to content delivery. Electronic Arts successfully utilized a "free-to-play" funnel by releasing a free update immediately before a paid expansion, resulting in the most successful launch week in the franchise's recent history. Conversely, Dead Cells demonstrated the power of crossovers, with its Return to Castlevania DLC driving a 225% increase in MAU. Despite these spikes, the analysis notes that retention remains a challenge, as a significant majority of players do not return for subsequent updates, emphasizing the constant need for fresh content to maintain a stable player base.