Market (Overall)ยทUpdated Mar 17, 2026 by Take This
Toxicity directly suppresses revenue, as 19% of players spend less money and 21% reduce their overall playtime to avoid harassment.
Safety is a critical player priority, with 75% of the 2,408 surveyed gamers identifying protection from hate and harassment as a high priority.
Harassment causes significant engagement loss, with 44% of players disabling voice chat, 31% abandoning active matches, and 27% leaving lobbies to avoid abuse.
Marginalized groups face disproportionate risks, with 23% of bisexual players and 18% of Asian players reporting that they feel actively unsafe in gaming environments.
The 18-to-24 age demographic is the most sensitive to toxicity, showing the highest propensity to disengage or reduce spending, which threatens long-term industry growth.
Current moderation efforts are insufficient, necessitating the integration of more robust community guidelines and safety tools to protect player lifetime value and the bottom line.
Toxicity directly suppresses revenue, as 19% of players spend less money and 21% reduce their overall playtime to avoid harassment.
Safety is a critical player priority, with 75% of the 2,408 surveyed gamers identifying protection from hate and harassment as a high priority.
Harassment causes significant engagement loss, with 44% of players disabling voice chat, 31% abandoning active matches, and 27% leaving lobbies to avoid abuse.
Marginalized groups face disproportionate risks, with 23% of bisexual players and 18% of Asian players reporting that they feel actively unsafe in gaming environments.
The 18-to-24 age demographic is the most sensitive to toxicity, showing the highest propensity to disengage or reduce spending, which threatens long-term industry growth.
Current moderation efforts are insufficient, necessitating the integration of more robust community guidelines and safety tools to protect player lifetime value and the bottom line.