Updated Mar 17, 2026 by CESA – Computer Entertainment Supplier's Association
The Computer Entertainment Association (CECA) is hosting a customer support forum on March 19, 2024, focused on AI integration and managing customer harassment.
The event is restricted to CECA member firms, with a pre-registration deadline of March 8, 2024.
The program features case-study presentations and small-group workshops of six to seven participants to facilitate peer-to-peer knowledge sharing.
The session will be held in a hybrid format at the Shinjuku Sumitomo Sky Room in Tokyo and via Zoom, with a ¥5,000 fee for the networking reception.
The forum aims to establish industry-wide preventive measures and best practices for CS operational challenges in the Japanese computer-entertainment sector.
The Computer Entertainment Association (CECA) is hosting a customer support forum on March 19, 2024, focused on AI integration and managing customer harassment.
The event is restricted to CECA member firms, with a pre-registration deadline of March 8, 2024.
The program features case-study presentations and small-group workshops of six to seven participants to facilitate peer-to-peer knowledge sharing.
The session will be held in a hybrid format at the Shinjuku Sumitomo Sky Room in Tokyo and via Zoom, with a ¥5,000 fee for the networking reception.
The forum aims to establish industry-wide preventive measures and best practices for CS operational challenges in the Japanese computer-entertainment sector.