Games Marketing Insights for 2021
This analysis examines the shifting landscape of the global gaming industry following the COVID-19 pandemic, focusing on player motivations, monetization, and community engagement. The primary thesis asserts that the pandemic catalyzed a permanent expansion of the gaming audience, introducing a "new gamer" cohort that differs significantly from existing players in demographics and behavior. While existing players increased their time spent gaming, they became less likely to spend money, whereas new players emerged as a high-value segment with a greater propensity for in-game purchases.
The findings are based on a July 2020 survey of 13,246 mobile gamers across nine markets, including the United States, United Kingdom, Germany, and South Korea. Data indicates that the mobile gaming audience grew by 28 million in the US and 8.6 million in the UK. In Western markets, these new players are significantly younger than existing ones and gravitate toward "core" genres like shooters and strategy rather than casual puzzles. Conversely, South Korea proved an anomaly, where new gamers are older and prefer casual titles. Across all regions, new gamers play more hours per week than veterans and are more open to social features, such as multiplayer modes and in-game chatting.
The industry saw a massive shift toward digital discovery and community. Live-streaming platforms experienced record growth, with Facebook Gaming surpassing one billion hours watched in Q3 2020. Furthermore, 70% of consumers reported increased mobile device usage, making mobile-first discovery essential. A critical finding for marketers is the rising importance of brand familiarity; less than a quarter of players in the US, UK, and Germany tried games they had never heard of, suggesting that title recognition and IP strength are now as vital for mobile games as they are for the console market.
To navigate these shifts, the analysis recommends a mixed monetization model that balances ad-supported content with in-app purchases to capture diverse spending habits. It concludes that developers must embrace "always-on" marketing and community management, as players are increasingly seeking engagement through social media groups and streaming partnerships outside of the game client itself.
