As of March 30, 2020, Gamecity Hamburg launched a centralized resource to help local creative professionals and small-to-medium enterprises navigate financial instability caused by the COVID-19 pandemic.
The Hamburg Corona Emergency Aid (HCS) program provided non-repayable subsidies of 2,500 euros for solo self-employed individuals and up to 10,000 euros for companies with up to 50 employees.
Combined federal and state-level support mechanisms allowed larger firms to access a maximum of 30,000 euros in emergency funding.
Federal financial support measures included short-term liquidity assistance via KfW-Bank and simplified access to short-time work allowances through the Federal Employment Agency.
Tax relief measures were implemented to provide interest-free deferrals for income, corporation, and turnover taxes.
Gamecity Hamburg established a dedicated service hotline to assist local creatives with urgent financial concerns and operational disruptions.
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